Guide to

Our Letting Management Services

Whether you are planning to let a room, a studio flat or a three-bedroom house, a letting agent is an extremely useful resource for you. However choosing the right agent and management service can be quite tricky. Here is our guide to the different lettings management services we provide.

The first step is to consider what level of management you would like, you can choose from a number of packages or alternatively you can tailor the service to your needs and the level of involvement you wish to have.

What you should consider is that the day-to-day running of a property can be quite time-consuming and you may not want to deal with the logistics of keeping a property occupied and maintained on your own.

Gilbert & Cleveland offer a range of property management services tailored to meet your unique needs, whether it is full property management, rent collection or just an introductory scheme to market your property and find a suitable tenant. We aim to find the best solution for you at the lowest price.

Let Only Service

This service is often preferred by landlords who have experience of managing a tenancy and understand their legal responsibilities.

Let and Rent Collection Service

This service includes all of the Let Only service, and is designed for landlords who prefer to organise their own maintenance direct with the tenant and carry out regular inspections.

Full Management Service

Choosing a fully managed service means the letting agent will become the main point of contact for the tenant in all aspects of the tenancy, answering any queries they have and quickly dealing with any problems that should arise. While background checks and high standards can help to reduce the number of troublesome incidents, there are several issues that landlords may inevitably face at some point such as damage to the property, payment problems or complaints. But don’t worry as help is at hand. Knowledge and experience of how to deal with these problems is a valuable tool and using a fully managed service will mean they are dealt with quickly and smoothly by your letting agent.

Unlike some letting agents, we take care of all your property requirements from start to finish; you’ll be under our professional care from the moment you assign us as your agent.

Similarly, we pride ourselves on working closely with landlords to provide a tailored approach to their needs with flexible fees and services, and we always aim for complete transparency with no ‘hidden extras’.

If you would like to find out more about our range of property management services then please call us on 01243 532626 or email us at 

We have recommended Gilbert & Cleveland to several people for the professional way they have dealt with the sale of our property. They were efficient, polite and looked after us exceedingly well, always keeping us informed.

Mr and Mrs Russell Thomas

Professional, efficient and friendly service at a competitive price and no hidden extras!

Mr Gleave

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