They've been absolutely super. We've been with two branches at once, the flat we're buying is through Bognor and we're selling through the Pagham branch and both have been brilliant. It's a stressful time and they try to take the worry away. My husband and myself are very, very happy with the service. Lovely staff, good manners, friendly and cheerful - I couldn't praise them enough.

Mrs Henry, Bognor Regis

We've been very pleased indeed with the service from Mark and the whole team. All the viewings are accompanied and very expertly done. We got an offer very swiftly which fell through, then they found another buyer within a week. We've moved a number of times before and G&C are probably the best estate agent we've used.

Mr and Mrs Amphlett, Bognor Regis

We were impressed with the service in comparison to other estate agents. In the past we've felt unsupported and pushed into making quick decisions but Gilbert and Cleveland made a refreshing change. We were happy with how it went and whenever we wanted to go and look at the property and measure up, there was always someone available.

Mrs Clarkson, Bognor Regis

When I decided to put my house on the market earlier this year, one aspect about which I had positively no concerns was my choice of estate agent - Gilbert & Cleveland. I had used them before on a previous house sale and I knew I could trust them. From start to final sale I found them really helpful, dealing with me with honesty and integrity, and they kept me well informed. Perhaps the key word is trust and they definitely had mine.

Mrs Pringle, Chichester

I was very pleased with their professionalism. There was an immediate report after each viewing and a weekly report of the activity. I was pleased with their attention to detail - Mike decided to replace the initial photos with ones in a better light, when there was sunshine. Other estate agents that I contacted for a valuation let the phone ring, while Gilbert & Cleveland answered the phone each time I called.

Mr Jones, Chichester

I can't fault the service. Ian came and did a valuation and arranged potential buyers the same day. They were the perfect buyers and their offer was acceptable, so it was sold before it was even marketed. I was really impressed!

Steve Andrews, Felpham

The service is personal, friendly and knowledgeable. I've bought twice and sold once and Ian made it an absolute pleasure, and the ladies in the office as well. I believe in old fashioned service and I felt like I got value for money. I grew up in the area and since moving back, every transaction has been through them. They seem to always get a good selection in Felpham and Middleton, which says something about them.

Mark Wriggel, Felpham

It was an excellent service, we couldn't fault it. Tim and Tina were pleasant and nothing was too much trouble. It wasn't the easiest sale because of the current market but it was the best service we've had from an estate agent. At the end of the deal we gave them a couple of bottles of champagne, and I don't usually give anything away! They're not just up there with the best, they ARE the best.

Mr and Mrs Gall, Pagham

They were absolutely perfect – professional, helpful, friendly and they kept in contact, but not in an annoying way. When things got stressful Tim was there, which really helped.

Mrs Shipsides, Pagham

They've been amazing, the sale was a nightmare and there were so many hiccups, which they ironed out and they were so supportive. They couldn't do enough for us and have got us a fantastic result. Nothing was too much trouble and we couldn't wish for better. If we were buying in the same area we would have bought through them. They're worth their weight in gold.

Mr and Mrs Winter, Pagham

In a word - excellent! They were friendly, helpful, gave good advice and weren't pushy. They made it easy and stress-free. I couldn't fault them. If every estate agent conducted themselves that way, buying and selling would almost be a pleasure! If I sell again, it would be through them.

Lyn Marshall, Pagham

Absolutely brilliant, I bought through them and they kept me more informed than my own estate agent and solicitor. They were very friendly and couldn't do enough for me. Since the sale has gone through I've had a couple of little niggles and they've dealt with them. They really are very good, I've recommended them and would definitely use them again.

Mrs Avery, Pagham

The service is excellent. They really are a good estate agent and I can't fault Tim and Tina whatsoever. When I got the valuation, Tim spent time with me and explained everything, I liked his manner and felt comfortable selling through them.

Mrs Pink, Pagham

Absolutely fantastic! Tim was remarkable - he was brilliant, patient and understanding. We were delighted and couldn't wish for a better service.

Mrs Ireland, Pagham

We bought and sold through them. They were very good and we were very pleased with the service. They kept us well informed and we're only too happy to recommend them. It's a very competent service.

Mr and Mrs Growns, Selsey

They were absolutely brilliant. It didn't matter what stupid questions I asked and how many times I asked the same question or went into their office, I was always met with a smile. They were so helpful and only too pleased to help. All the way through they were very patient and understanding.

Mrs Clarke, Selsey

They're excellent, we've always used them, and have moved quite a few times. We know them in the village and they've always been good and kept us informed of what's happened.

Mr and Mrs Neno, Selsey

They offered a very professional service in all ways, with personal touches. We were very impressed. They kept us informed and we knew exactly what was happening. Clive and Beverley were both very helpful and the office was lovely. Anything they could have done to help, they would have. We've bought and sold through them and would do again. When we've told other people in the village about how we got on, they've said the wished they had used them.

Mrs Crawford, Selsey

Gilbert and Cleveland sold our previous house in Chichester seven years ago, they were first class then and are first class again. We bought and sold through them this time and the service was excellent. They are very friendly folk who go the extra mile for us. Mike and Gina really couldn't do enough and with their reassurance, we knew everything would be alright.

Elizabeth Hancock, Chichester

We put our property on the market with Gilbert and Cleveland last year. They advertised it a lot even though not many houses were selling at the time. They were very patient and understanding throughout the sale and we could not fault their service. We would definitely recommend them.

Mr and Mrs Hollox, Bognor Regis

I've bought and sold several times through three of the Gilbert and Cleveland offices and highly recommend them. I'm a creature of habit so I always go through them. I know Ian is reliable and I trust his opinion.

Mrs Phillippa Spence, Felpham

We bought our bungalow through Gilbert and Cleveland in July. They were brilliant and we couldn't fault them, they were always there when we needed them, nothing was too much trouble and I can't praise them enough. I'd give them 10 out of 10!

Mrs Sherriffs, Selsey

We chose Gilbert and Cleveland because our son and his girlfriend bought a house through them and they were most helpful. With our house sale they've really helped things along and we phone them first as they're good at getting things done quickly.

Mrs Josie Beasley, Rose Green

Having had poor experiences in buying and selling through other estate agents, I know that Gilbert and Cleveland stands above the rest. What sets them apart is that the staff are all very experienced and professional. They are very considerate and good at keeping me informed of the selling process. It's been a positive experience.

Margaret Baker, Chichester

We've bought and sold through Gilbert and Cleveland a few times and are currently buying a house. We find them honest and trustworthy and we know where we are with them. Any problems are addressed quickly and we've built a relationship with them based on their personal service.

Mr and Mrs Lee, Selsey

Thank you very much for all your help with the sale of our house. Everything has worked out really well and we were very impressed with your professionalism and communication throughout.

Mr and Mrs Benbow, Felpham

We bought this house and sold our last one through Gilbert and Cleveland. It was only natural to go back to them as it was the same friendly team of people. We were treated well, they were very professional and always returned calls and followed-up with us.

Mrs Humphries, Bognor Regis

When I bought my bungalow, Beverley was astute about my requirements and ready with suggestions. Her knowledge and information was good and she would always follow up on viewings to get my opinion. She moved things along with the solicitor and sent me a nice letter after I moved with details of the local amenities.

Jean Stewart, Selsey

We're buying and selling through Gilbert and Cleveland. When the sale of our house fell through, Mark arranged replacement buyers within a few days. They are very helpful and professional and they've always followed through on what they said they'll do

Mr Whiter, Bognor Regis

To make life easier, we bought and sold with Gilbert and Cleveland. They were competitive on price, easy-going and friendly. They were good at keeping in touch and kept to their word. We'd bought a house before but never sold one so Mike was good at explaining the process to us.

Alistair and Claire Edwards, Tangmere